Clinical Operation Director

Educations and Certificates:

• Master’s degree in nursing, or a related field. A clinical background in rehabilitation or geriatric care is preferred.
• Current and valid professional nursing license (SCFHS license or eligibility).

Experience:

• Minimum 15 years of progressive leadership experience in clinical operations within rehabilitation, LTC, or integrated care settings.
• Demonstrated track record in program development, quality improvement, regulatory compliance.
• Experience with budgeting, resource planning, staffing, and capital projects.
• Certification in healthcare management or comparable credentials are advantageous.

1. SKILLS AND PORFESSIONAL KNOWLEDGE

• Strategic thinking with strong business acumen and change-management capabilities.
• Excellent clinical and operational governance knowledge; familiarity with rehab modalities, restorative nursing, geriatric care standards, and LTC best practices.
• Advanced data analytics, performance measurement, and utilization management skills.
• Leadership excellence: people development, conflict resolution, collaboration across disciplines, and effective communication with diverse stakeholders.
• Knowledge of regulatory requirements, accreditation standards, and risk management processes.
• Proficiency in health informatics, EHR systems, and digital quality tools.

1. LANGUAGE

• Proficiency in written, read and spoken Arabic and English languages.

1. ROLES AND RESPONSIBILITIES (But not limited to)
2. GENERAL ROLES AND RESPONSIBILITES

• Provide strategic leadership for clinical operations across rehabilitation and LTC services.
• Ensure high-quality patient care, safety, and patient/family engagement.
• Develop, implement, and monitor clinical policies, procedures, and care pathways.
• Lead quality improvement, risk management, and patient safety programs.
• Manage budgets, staffing, and resource allocation; drive cost-effective care.
• Collaborate with Nursing, Dietitian/Nutrition, Ambulance Services, Social Work, and Case Management to coordinate care.
• Ensure regulatory compliance and accreditation readiness; oversee audits and corrective actions.
• Oversee program development, service line expansion, and innovative care models.
• Represent clinical operations in executive leadership discussions, governance forums, and community partnerships.
• Promote a culture of continuous learning, research, and evidence-based practice.

1. ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Direct daily operations to meet clinical quality and safety targets, patient experience goals, and financial performance.
• Lead interdisciplinary team rounds, care planning, and discharge planning activities.
• Establish and monitor clinical performance indicators, dashboards, and accountability structures.
• Foster interdepartmental collaboration to optimize patient flow, bed management, and reduced readmissions.
• Ensure proper credentialing, staff competencies, continuing education, and performance evaluations.
• Maintain compliance with all applicable laws, regulations, and accreditation standards.
• Lead the coordination with ambulance services for timely transport and critical care support as needed.
• Manage vendor relationships, supply chain for clinical equipment, and nutrition/dietary resources.
• Drive population health initiatives and transition-of-care programs.