Medical Receptionist

Role Description

• Answering and directing incoming phone calls promptly and professionally.
• Keeping up-to-date with the company’s services, products, and promotions to effectively assist and encourage clients.
• Attending queries and notifying appropriate personnel of visitor arrivals.
• Coordinating mail distribution and handling incoming and outgoing courier services.
• Handling client inquiries through phone calls, WhatsApp, and social media platforms professionally and efficiently.
• Other front desk reception duties such as providing information about the company and its services, and directing visitors to the appropriate individuals or departments.

Qualifications & Requirements:

• Previous experience in the medical sector or in a similar role is preferred.
• Knowledge of medical terminology and experience in medical office or clinic settings.
• Ability to maintain patient and client confidentiality.
• Strong organizational, multitasking, and attention to detail skills.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work flexible shifts.

Job Type: Full-time

Work Location: In person