Receptionist (with Sales & Call Center) - Clinic/hospital experience

We are seeking a professional Front Desk Receptionist to manage patient-facing operations and ensure a smooth, welcoming front-office experience. The role also involves handling inbound/outbound inquiries and supporting basic service promotion and appointment conversions.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner
• Manage appointment scheduling, confirmations, and follow-ups
• Handle incoming calls, WhatsApp inquiries, and emails efficiently
• Convert inquiries into confirmed appointments where applicable
• Register patients and maintain accurate patient records
• Coordinate closely with doctors, nurses, and clinic staff
• Support basic billing, invoicing, and payment processing when required
• Ensure the reception area remains organized, clean, and presentable
• Maintain strict patient confidentiality at all times

Requirements

• Minimum 2 years’ experience as a Front Desk Receptionist in a clinic or hospital
• Strong communication and interpersonal skills
• Customer-focused mindset with basic sales or conversion ability
• Professional appearance and positive attitude
• Ability to multitask in a fast-paced medical environment
• Familiarity with clinic systems and appointment software is an advantage
• Immediate joiners only

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

• What language(s) can you speak?
• Nationality?
• This role entails dual front desk & upselling - do you have experience in the UAE in clinic/hospital setting in this?
• Expected Salary?
• Immediate Joiner?