HIMS Administrator

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Healthpoint is a multi-specialty hospital offering a wide range of primary and specialty care services. Based in Abu Dhabi, it serves patients from the UAE and around the world. Committed to elevating patient care to the highest standards, Healthpoint has been recognized by numerous renowned international awarding and accrediting bodies.

The HIM Administrator is primarily responsible for the maintenance and management of the patient's electronic medical record (EMR) through the quantitative and qualitative analysis of the patient's record to ensure the consents meet the requirements for completion as established by the Joint Commission International Accreditation standards; Department of Health- Abu Dhabi (DOH) standards; and Healthpoint policies and guidelines.

Responsibilities

• Releasing medical reports to patients face-to-face and via patients emails.
• Releasing Radiology images.
• Monitoring pending reports based on patients requests.
• Uploading urgent clinical records and surgical consents.
• Auditing daily physicians documentation ( both Note Type and TAT of all encounters; OP,IP & DS).
• Accepting calls from ADTC call center for urgent request by patients (Handling business portal of sleep study referrals & ADNOC requests for medical reports).
• Educating physicians on policies and documentations deficiencies.

Note:

• Daily patients in ROI = 70 to 100+
• Uploading reports from OPD daily average = 100+

Ensure HIPAA compliance, release records within required timeframe and verify accuracy of released records.

Qualifications

• 2+ years of progressive career experience
• Experience in Health Information Management or Medical Records Department
• Ability in utilizing health information system (HIS) software
• Knowledge of Protected Health Information (PHI)
• Strong analytical and problem-solving skills
• Proficiency with Microsoft Office suite
• Fluency in written and spoken English
• Attention to details
• Communication & Customer service skills
• Experience in customer service (facing patient) is a must