IT Infrastructure Administrator / (Senior)

Key Responsibilities and Duties

1. Design, deploy, and manage servers, storage, virtualization, and network environments (on-premises and

cloud).

1. Monitor system performance, capacity, and availability to ensure optimal uptime.

2. Implement infrastructure automation, configuration management, and monitoring solutions.

3. Manage VMware, Hyper-V, or equivalent virtualization platforms.

4. Deploy and manage workloads in cloud platforms (Azure, AWS, GCP) ensuring cost efficiency and security.

5. Configure and troubleshoot LAN/WAN, firewalls, load balancers, VPN, and routing protocols.

6. Collaborate with security teams to implement best practices, including patching, access control, and

compliance standards.

1. Implement and manage backup solutions, replication, and disaster recovery procedures.

2. Participate in business continuity planning and execution.

3. Work closely with applications, DBA, and support teams to deliver reliable IT services.

4. Maintain detailed infrastructure documentation, SOPs, and architecture diagrams.

5. Other duties assigned within the scope of the job.

All Fakeeh Care employees are responsible for continuous improvement, including:

1. Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.

2. Actively contributing to continuous improvement initiatives, within the scope of the role.

3. Adherence to safety protocols and proactively seeking to address any job-related safety concerns.

4. Maintaining strict confidentiality of all sensitive information accessed or encountered during work.

5. Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness

training and initiatives to prevent cyber threats.

1. Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.

2. Completion of mandatory education as per the requirement, at least one month prior to expiration

Job Requirements

Skills and Abilities

• Proficient in managing Windows/Linux servers, Active Directory, and

virtualization platforms (VMware/Hyper-V).

• Strong understanding of networking concepts, including VLANs, firewalls, VPNs,

and load balancing.

• Skilled in storage, backup, and disaster recovery solutions ensuring business

continuity.

• Experience with monitoring tools and automation (PowerShell, Bash, Ansible).

• Strong problem-solving and troubleshooting skills with a focus on high availability

and security.

• Effective communicator and team player with the ability to work in fast-paced

environments.

Experience

IT Infrastructure: 0 - 2 years of experience in IT Infrastructure or related field.

Senior IT Infrastructure: minimum of 3 years of experience in IT Infrastructure or

related field.

Education: Bachelor's degree in Information Technology, Computer Science, or related field.

Language: Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications

Preferred certifications

• Microsoft Certified: Azure Administrator Associate

• VMware Certified Professional (VCP-DCV)

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Professional (CCNP)

• CompTIA Network+

• CompTIA Security+

• AWS Certified Solutions Architect – Associate