Operations Coordinator — Facilities / Environmental Services (FOG / Cleaning)

Our company provides facilities and environmental services (including grease-trap/FOG cleaning and maintenance) to clients across Dubai, including major facilities-management companies. We are looking for a reliable, organised Operations Coordinator to own our daily service operations end-to-end — from scheduling teams to making sure every job is completed, reported, and submitted to the client on time.

This role is the backbone of our service delivery. If you are organised, good at following through, and take deadlines seriously, this is a role where you will own a complete function. You will report to the Managing Director.

Responsibilities

• Build and maintain the team's daily/weekly schedule, ensuring every site is serviced within its required time window (SLA)
• Dispatch field teams and confirm job completion
• Update and maintain client records in FOGWatch and DMChecked systems
• Scan, log, and organise all service reports
• Prepare and submit cleaning reports, picture reports, and service reports to clients and on client portals (e.g. Imdaad, Emrill)
• Arrange permits, MSRA, calibration inspections, and required training
• Prepare Project Completion Reports (PCRs)
• Coordinate with clients on scheduling and service confirmations

Requirements

• 2+ years in an operations, coordination, scheduling, or administrative role (facilities management / cleaning / maintenance experience strongly preferred)
• Strong organisation skills and attention to detail, especially with reporting and deadlines
• Comfortable coordinating and directing field teams
• Good written communication for client reports and portal submissions
• Proficiency in MS Excel; able to learn client systems (FOGWatch, DMChecked) quickly
• Available in the UAE and able to join [immediately / within notice period]

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person