Administrative Coordinator - UAEN

NMC Health plc · Dubai, United Arab Emirates

Healthcare AdminFull timeHybrid

The Administrative Coordinator ensures efficient coordination across clinical operations and corporate support functions. This hybrid role bridges day-to-day healthcare operations and back-office corporate workflows, enhancing patient services and supporting strategic administrative processes. Additionally, he/she will support quality compliance activities, assist in accreditation processes, and maintain confidential records

  • Manage and coordinate calendars, meetings, and appointments for the assigned HOD.

  • Handle incoming correspondence, emails, and phone calls, ensuring prompt responses and appropriate follow-up.

  • Take and distribute meeting minutes, ensuring action points are recorded and followed up.

  • Coordinates marketing events and campaigns, including conferences, seminars, and workshops.

  • Prepare and format reports, presentations, and official documents as required.

  • Organize and maintain confidential records, files, and databases.

  • Assist in drafting and reviewing policies, memos, and internal communications.

  • Arrange travel, accommodation, and logistics for the executives when required.

  • Serve as the point of contact for external stakeholders, including vendors, government entities, and partner organizations, when required.

  • Ensure adherence to company policies and confidentiality standards.

  • Care for their own and colleagues’ health, safety and wellbeing, and awareness and contribution to the environment.

  • Perform any other job assigned by the Head of Department/Supervisor.

    Operational & Quality Support

  • Assist in tracking compliance with healthcare regulations and quality management standards.

  • Support in coordinating internal audits, accreditation activities, and quality improvement initiatives.

  • Compile and analyze data related to quality metrics and operational performance.

  • Liaise with different departments to ensure timely submission of reports and documents.

    Communication

  • Exercise good judgment and maintain confidentiality in handling critical and sensitive information, records, and reports.

  • Effectively and consistently communicate to administrative personnel and encourage interactive departmental meetings and discussions.

  • Communicate the mission, ethics, and goals as well as the focus statement of the department

  • Maintain a professional attitude and aptitude towards communication representing the company in every internal or external interaction.

  • Occupational Safety and Health Management Systems

  • Comply with reasonable OSH instructions, policies and safe working procedures

  • Use of appropriate personal protective equipment and safety systems.

  • Be familiar with emergency and evacuation procedures

  • Not willfully or recklessly endanger anyone’s health and safety

  • Assist with the preparation of risk assessments

  • Report OSH Hazards, incidents, Near misses and issues

  • Reduce, Reuse, Recycling of waste as much as possible

  • Attend all OSH Trainings, awareness programs and mock drills.

  • Participates in the OSHMS audits, inspections, ensuring standards are maintained

  • Bachelor’s degree (preferred)

  • Minimum 1–2 years of experience in a similar role

  • Excellent administrative and customer service skills

  • Proficient in MS Office (Word, Excel, PowerPoint)

  • Strong organizational, problem-solving, and communication skills

  • Discretion and professionalism in handling confidential information

  • Fluent in English (Arabic preferred)

About the employer

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