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Call Center Executive (Female)

Harley International Medical Clinic · Dubai, United Arab Emirates

Healthcare AdminFull timeOn-site

Job Description:
We are looking for a dedicated and customer-focused Call Center Executive to join our team. The ideal candidate will have prior call center or customer service experience, excellent communication skills, and the ability to handle customer interactions professionally.

Key Responsibilities

  • Handle inbound and outbound calls with professionalism and courtesy
  • Assist customers with inquiries, service information, and issue resolution
  • Maintain accurate call logs and update customer information in the system
  • Follow communication procedures, guidelines, and policies
  • Collaborate with internal departments to ensure smooth operations
  • Meet performance targets such as call handling time and customer satisfaction

Requirements

  • Proven experience as a Call Center Executive or in a customer service role
  • Female candidates preferred
  • Excellent verbal communication skills- English & Hindi Fluently
  • Strong interpersonal skills and a customer-friendly attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Proficiency in MS Office and CRM/call center software

Salary: Based on experience
Availability: Immediate joiners preferred

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

About the employer

HC
Harley International Medical Clinic

Harley International Medical Clinic was conceptualized with integrated patient care. With the patient’s well-being at the Centre of the treatment, our team of doctors (Specialists) work together to cure you of illness and enhance your quality of life. Harley International Medical Clinic was first established in 2005 in the emirate of Dubai to provide quality healthcare to the residents and the community at large. We take pride in the quality of care offered by our esteemed panel of doctors, coming from varied experiences in their specialty, and a wide range of treatment protocols. A diverse team that not only cures, but connects to make you feel at ease while making your health decisions. We offer quality services in three prime locations in Dubai and our clinics offer optimal medical services all while keeping excellent care at the forefront. With a patient-centric approach, the entire team consisting of specialists, trained and experienced nurses and patient relation coordinators customize treatment towards your health. We ensure accurate diagnosis and expert treatment, while utmost care is taken to maintain continuity of care.

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