Client Relations Executive

Company: IIQAF Group
Location: Abu Dhabi, UAE
Industry: Hospital / Health Care
Job Type: Full-Time

Job Overview

IIQAF Group is seeking a professional and customer-focused Client Relations Executive in Abu Dhabi to enhance client satisfaction and support healthcare service delivery. The ideal candidate will have experience in client relationship management, patient coordination, customer service, complaint handling, and healthcare administration.

This role is ideal for candidates searching for Client Relations Executive jobs in Abu Dhabi, Patient Relations Executive UAE, Healthcare Customer Service roles, Client Relationship Manager jobs, or Hospital Front Office positions in UAE.

Key Responsibilities

• Build and maintain strong client and patient relationships
• Handle client inquiries, feedback, and complaints effectively
• Ensure high levels of patient satisfaction and service quality
• Coordinate with medical and administrative teams
• Manage appointment scheduling and follow-ups
• Maintain accurate client records and CRM updates
• Support front office and patient service operations
• Provide information on healthcare services and procedures
• Ensure compliance with healthcare service standards and policies

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, or related field
• Experience in hospital or healthcare environment preferred
• Strong communication and interpersonal skills
• Excellent problem-solving and conflict resolution abilities
• Proficiency in CRM systems and Microsoft Office
• Professional attitude and customer-focused approach
• Immediate availability preferred