Clinic Manager

Operation Manager responsible for overseeing the daily operations of the clinic to ensure efficient, high-quality patient care and administrative excellence. This role manages staff, budgets, compliance, and operational performance while supporting physicians and healthcare providers in delivering exceptional medical services.

Responsibilities

1. Operational Management

• Oversee daily clinic operations and ensure smooth workflow
• Develop and implement operational policies and procedures
• Monitor patient flow and reduce wait times
• Ensure optimal utilization of clinic resources

1. Staff Management

• Supervise administrative and clinical support staff
• Recruit, train, and evaluate employees
• Prepare staff schedules and manage attendance
• Foster a positive and professional work environment

1. Financial Management

• Prepare and manage clinic budgets
• Monitor expenses and control operational costs
• Oversee billing processes, insurance claims, and revenue cycle
• Analyze financial reports and implement cost-saving strategies

1. Compliance & Quality Assurance

• Ensure compliance with healthcare regulations and standards
• Maintain accurate records and documentation
• Implement quality improvement initiatives
• Manage risk and ensure patient safety protocols

1. Patient Experience

• Address patient complaints and concerns
• Monitor patient satisfaction metrics
• Improve customer service standards

1. Strategic Planning

• Support clinic growth initiatives
• Develop performance metrics and KPIs
• Collaborate with senior management on long-term planning

Qualifications & Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field
• 3–5+ years of healthcare operations or clinic management experience
• Strong leadership and organizational skills
• Knowledge of medical billing, insurance processes, and healthcare regulations
• Proficiency in healthcare management software and Microsoft Office
• Excellent communication and problem-solving skills

Key Competencies

• Leadership & Team Management
• Financial Acumen
• Operational Efficiency
• Regulatory Compliance
• Patient-Centered Focus
• Decision-Making & Strategic Thinking

Job Type: Full-time

Work Location: In person