Clinic Receptionist

We are seeking a professional, welcoming, and organized female Clinic Receptionist who is fluent in Arabic and English. As the first point of contact for our patients, you will manage front-desk operations, coordinate appointments, and deliver exceptional patient service while supporting the clinic's administrative needs.

Key Responsibilities

• Greet patients warmly upon arrival, manage the check-in/check-out process, and handle patient inquiries in both Arabic and English.
• Answer phone calls, manage the clinic's email, and schedule or confirm patient appointments efficiently.
• Register new patients, open medical files, and ensure all demographic and insurance information is accurately entered into the clinic management system.
• Coordinate patient flow to minimize waiting times and keep clinical staff informed of patient arrivals.
• Handle billing, process cash and card payments, issue receipts, and assist with daily financial closing reports.
• Verify insurance eligibility and obtain necessary pre-authorizations where required.
• Maintain a clean, organized, and professional reception area.
• Perform general administrative duties, including filing, scanning documents, and managing incoming/outgoing couriers.

Requirements

• Language: Native or professional fluency in Arabic and excellent command of English (spoken and written) is mandatory.
• Experience: Minimum 1–2 years of experience as a medical receptionist, front desk officer, or in a customer service role within the UAE healthcare sector.
• Skills: Strong communication and interpersonal skills, proficiency in medical software/MS Office, and the ability to multitask in a fast-paced environment.
• Attributes: Patient-focused, professional demeanor, and strict adherence to patient confidentiality and medical ethics.

Pay: AED3,000.00 - AED4,000.00 per month

Work Location: In person