CMO - Discharge Coordinator

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region’s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.

The CMO - Discharge Coordinator, reporting to the Case Manager, supports safe and efficient patient transitions by leveraging a licensed nursing or medical background and experience in case management or discharge planning. The role focuses on coordinating patient flow, ensuring continuity of care, and communicating effectively with multidisciplinary teams, patients, families, insurers, and external facilities. The CMO - Discharge Coordinator must also adhere to M42 and comply with DOH policies, procedures, guidelines, and standards.

Responsibilities

• Coordinate and manage patient discharges to ensure safe, timely, and efficient transitions of care.
• Support case management activities by assessing patient needs and planning appropriate discharge pathways.
• Monitor patient flow and collaborate with clinical teams to maintain continuity of care across the hospital.
• Communicate effectively with multidisciplinary teams to align discharge plans and resolve barriers.
• Liaise professionally with patients, families, insurance providers, and external healthcare facilities to facilitate smooth transitions.
• Maintain accurate documentation in EMR systems and ensure compliance with regulatory and quality standards.
• Prioritize and manage multiple discharge cases simultaneously in a fast‑paced environment.
• Provide culturally sensitive support, with Arabic language communication preferred for patient engagement.

Qualifications

• Licensed Nurse with a valid professional nursing license or relevant medical background.
• 2-3 years of experience in discharge planning, case management, care coordination, or a similar healthcare role.
• Proficiency in EMR systems, Microsoft Office, and strong understanding of healthcare regulations and documentation standards.
• Strong communication, negotiation, and interpersonal skills, with Arabic language proficiency preferred.