Core Laboratory - Laboratory Technician - Technologist - Senior

Description Job Purpose: To provide information for diagnosis, treatment, and prevention of disease by conducting medical laboratory tests, procedures. May perform phlebotomy if needed.

Key Responsibilities And Duties

• Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; acceptance and rejection of samples, arranging reports for delivery; keeping work surfaces clean and orderly.
• Cooperating in handling work as a team, attending over time and attending public holidays as per work needs.
• Works in different sections within core lab unit (Hematology, Chemistry, Endocrinology, Immunology) at any time as per work need.
• Participates in reporting of any infectious disease to lab unit supervisor, lab infection control officer and infection control department.
• Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
• Serves as technical resource by participating in staff training; answering questions of other professionals; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Operates laboratory equipment, clean and maintains them according to the manufacturer instruction, perform minor troubleshooting and knows how to report in a timely manner any analyzer/equipment error.
• Identifies and communicates critical results by following strictly the established processes and procedure stated in policy.
• Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
• Maintains patient confidentiality by keeping laboratory information confidential.
• Collects, process samples and dealt it in accordance of lab stat and routine procedures.
• Uses different laboratory application such as instrument manager software, EP evaluator software, Quality Control software, Media Lab education application and other lab applications.
• Participates in checking, updating, ordering, and follow up supplies needed in the assigned area and assigned lab machine. Timely reporting to laboratory stock material controller its laboratory sectional inventory, recall and urgent follow up of any items.
• Collects and records data needed in monitoring turn-around-time or other laboratory indicators such as critical lab reports, outliers of ER ,STAT samples and routine samples , rejected samples, able to participate in answering any related occurrence variance reports (OVR).
• Receives and perform proficiency testing in a timely accurate manner its processing, reporting, analyzing of evaluation reports, doing and documenting necessary corrective action.
• Builds and maintains positive working relationships with co-workers, other employees and the public using principles of good customer service and following code of conduct.
• Handling and disposal of infectious waste and follows safety and infection control policies and procedures.
• Reports any incident by OVR system and follow the chain of command.
• Follows the standards of any national and international accreditation process related to the laboratory either in general or specific for the laboratory and blood bank.
• Educates patients and their families about health conditions, treatments and preventative measures if applicable.

All Fakeeh Care employees are responsible for continuous improvement, including

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements Skills and Abilities: Highly motivated, has documentation skills, keen in analyzing information, willing to train in laboratory techniques and equipment maintenance, with computer skills and team player.

Experience 0 – 2 years of experience as a Laboratory Medical Technologist/Technician.

Education Bachelor degree of Medical Technology, Medical Science, or equivalent education in Bachelor of Science in Chemical or Biological Science.

Language Excellent in English and Arabic languages (verbal & writing).

Licenses / Certifications License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA)