Customer Service Representative

Dr Sabah Al Sagban Medical Clinic · Dubai, United Arab Emirates

Patient Access RepresentativeFull timeOn-site

We're Hiring: Customer Service Representative

Promise Aesthetic Clinic – Park Centre, Mirdif, Dubai

Are you passionate about customer service, beauty, and aesthetics? Join our growing team and be part of a clinic dedicated to delivering exceptional patient experiences and outstanding aesthetic results.

Position: Customer Service Representative

Location: Promise Aesthetic Clinic, Park Centre, Mirdif, Dubai
Employment Type: Full-Time

Responsibilities

  • Handle incoming calls, WhatsApp inquiries, and social media messages professionally.
  • Schedule and manage patient appointments efficiently.
  • Follow up with prospective and existing patients.
  • Convert inquiries into consultations and treatment bookings.
  • Provide information about clinic services, treatments, packages, and promotions.
  • Ensure a positive and welcoming patient experience.
  • Coordinate with doctors, nurses, and reception staff for smooth clinic operations.
  • Maintain accurate patient records and appointment schedules.
  • Assist in achieving daily and monthly booking targets.

Requirements

  • Previous experience in customer service, call center, reception, or sales.
  • Experience in an aesthetic clinic, beauty center, or healthcare setting is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong sales and customer engagement abilities.
  • Fluent in English (Arabic is an advantage).
  • Professional appearance and positive attitude.
  • Ability to multitask and work in a fast-paced environment.
  • UAE experience preferred.

What We Offer

✅ Competitive Salary
✅ Performance Incentives
✅ Career Growth Opportunities
✅ Professional Working Environment
✅ Continuous Training & Development

How to Apply

Email your CV to: [email protected]
Contact HR: +971 50 631 0187

Subject: Customer Service Representative – Promise Aesthetic Clinic

Join Promise Aesthetic Clinic and be part of a team dedicated to excellence in aesthetic care and customer experience.

Pay: From AED3.00 per hour

Work Location: In person

About the employer

DC

Welcome to Dr Sabah Al Sagban Medical Clinic – Your Trusted Skin Care Experts At Dr Sabah Al Sagban Medical Clinic, we believe that healthy, radiant skin is the foundation of feeling confident and beautiful. As a leading dermatology clinic, we are dedicated to providing personalized, high-quality skincare solutions for a wide range of skin concerns. Our experienced team of licensed dermatologists and skincare professionals is here to help you achieve your best skin. Whether you're looking for treatment for acne, anti-aging solutions, or specialized care for conditions like eczema or psoriasis, we offer a comprehensive range of services designed to address your unique needs. Using the latest medical advancements and state-of-the-art technology, we create tailored treatment plans that focus on long-term skin health, helping you feel your best at every stage of life.

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