Data Entry Operator

DUTIES AND RESPONSIBILITIES

• Registration of patients in the HIS and ensuring accuracy is maintained.

  • Attending to the patients and guiding them with their enquiries
  • Maintaining good telephone and email etiquette
  • Coordinating with the supervisors regarding the patient flow management
  • Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
  • Ensuring that the waiting time is reduced and assisting in improving the same
  • Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
  • Being up to date with the new tie ups and the billing requirements
  • Assisting with related data entry tasks in the other departments
  • Assisting with any additional task assigned by the HOD as per the operational requirement

AND RESPONSIBILITIES

• Registration of patients in the HIS and ensuring accuracy is maintained.

  • Attending to the patients and guiding them with their enquiries
  • Maintaining good telephone and email etiquette
  • Coordinating with the supervisors regarding the patient flow management
  • Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
  • Ensuring that the waiting time is reduced and assisting in improving the same
  • Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
  • Being up to date with the new tie ups and the billing requirements
  • Assisting with related data entry tasks in the other departments
  • Assisting with any additional task assigned by the HOD as per the operational requirement

Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.

4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.

4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette

4.5 Patient focused; service oriented; patient & understanding.

4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure

• Ability to work independently with minimal supervision.

  • Reliable, punctual, dependable, and responsive.
  • Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.