Director of Patient Services
ALSAFWA HOSPITAL BY MAJESTY | مستشفى الصفوة من ماجستي · Riyadh, Saudi Arabia
Role Description
The Director of Patient Services will be responsible for overseeing and managing the day-to-day patient Services at the hospital, ensuring high levels of satisfaction and quality of care. The Director of Patient Services will coordinate with various departments to optimize patient flow, address any concerns or issues, and implement strategies to enhance patient experience.
Role Requirements
- Strong interpersonal and communication skills
- Minimum 5 years previous experience in a similar position.
- Knowledge of healthcare regulations and best practices
- Ability to handle and resolve patient complaints or concerns
- Excellent organizational and problem-solving skills
- Proficiency in relevant software and systems
- Ability to work well in a team and collaborate with different departments
- Experience in Plastic Surgery or Cosmetics Procedures is a plus.
- Speak and write fluent English and Arabic.
- Superior inter-personal skills and the ability to work effectively with all levels of clients and staff.
Role Qualification
- Diploma in Hospital Administration for not less than one year from reputable well recognized university.
- Bachelor's degree in Social Work or, MBA (Master of Business Administration) or MHA (Master of Health Administration).
About the employer

Al Sulaimaniya · Saudi Arabia
At Safwa Hospital by Majesty, we envision a future where healthcare transcends conventional boundaries, where trust, innovation, and personalized care converge to redefine the realm of Plastic Surgery and Cosmetics Procedures. Nestled in the vibrant heart of Riyadh, the capital of Saudi Arabia, we stand as a beacon of excellence in specialized healthcare. Our Vision Our vision is to emerge as the foremost beacon of trust and excellence in the realm of Plastic Surgery and Cosmetics Procedures, setting new benchmarks in quality, innovation, and patient-centric care. We aspire to be the most trusted and sought-after healthcare provider, delivering transformative outcomes while upholding the highest standards of integrity, compassion, and innovation. Our Mission Driven by a passion for transformative healthcare, Safwa Hospital by Majesty is committed to delivering unparalleled surgical and non-surgical treatments. Our mission is to offer a comprehensive range of cutting-edge procedures delivered by a dedicated and highly qualified team of national and international experts. We aim to empower individuals to embrace their aesthetic aspirations while ensuring their safety, comfort, and privacy. Core Values Excellence: We relentlessly pursue excellence in every aspect of our practice, from patient care to innovative treatments and medical advancements. Compassion: Compassion forms the cornerstone of our approach, guiding us to empathize and understand the unique needs and concerns of each patient. Integrity: We uphold the highest standards of integrity, ensuring transparency, honesty, and ethical practices in all our interactions. Innovation: Embracing innovation, we leverage state-of-the-art technology and the latest advancements in the field to deliver optimal outcomes. Patient-Centricity: Our patients are at the heart of everything we do. We prioritize their well-being, comfort, and satisfaction throughout their healthcare journey.
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