Experienced Call Center Executive (Male)

Harley International Medical Clinic · Dubai, United Arab Emirates

Patient Access RepresentativeFull timeOn-site

We Are Hiring: Experienced Call Center Executive (Male)

Key Responsibilities

  • Handle high-volume inbound and outbound calls professionally
  • Manage appointment bookings, rescheduling, cancellations, and follow-ups
  • Provide accurate information regarding doctors’ schedules, services, and clinic policies
  • Maintain excellent customer service standards
  • Coordinate with front desk and clinical teams to ensure smooth patient flow
  • Maintain call logs and daily reports

Requirements

  • Minimum 2–3 years of call center experience (preferably in a medical clinic/hospital)
  • Strong communication skills in English & Hindi
  • Ability to work under pressure in a fast-paced environment
  • Proficiency in MS Office and call center systems

Benefits

  • Competitive salary
  • Medical insurance
  • Annual paid leave
  • Visa

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

About the employer

HC

Harley International Medical Clinic was conceptualized with integrated patient care. With the patient’s well-being at the Centre of the treatment, our team of doctors (Specialists) work together to cure you of illness and enhance your quality of life. Harley International Medical Clinic was first established in 2005 in the emirate of Dubai to provide quality healthcare to the residents and the community at large. We take pride in the quality of care offered by our esteemed panel of doctors, coming from varied experiences in their specialty, and a wide range of treatment protocols. A diverse team that not only cures, but connects to make you feel at ease while making your health decisions. We offer quality services in three prime locations in Dubai and our clinics offer optimal medical services all while keeping excellent care at the forefront. With a patient-centric approach, the entire team consisting of specialists, trained and experienced nurses and patient relation coordinators customize treatment towards your health. We ensure accurate diagnosis and expert treatment, while utmost care is taken to maintain continuity of care.

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