Key Account Manager (Oncology & Rheumatology)

Job Overview

The Key Account Manager (KAM) is responsible for developing and managing strategic relationships with key healthcare accounts to drive business growth, market access, and product adoption. The role focuses on identifying opportunities within government and private healthcare institutions, developing account-specific strategies, and ensuring the successful execution of business plans to achieve sales and profitability objectives. The KAM serves as the primary point of contact for key stakeholders, including physicians, pharmacists, procurement teams, hospital management, and healthcare decision-makers. The role requires strong commercial acumen, account planning capabilities, stakeholder engagement skills, and a deep understanding of the healthcare landscape, tender business, and institutional purchasing processes.

Key Responsibility

• Drive demand generation and product adoption across assigned healthcare accounts and target customers.
• Work with the Sales Manager to develop a local strategy and business plan to meet or exceed sales and call execution goals in the territory.
• Build and maintain strong relationships with healthcare professionals, key opinion leaders (KOLs), and institutional stakeholders.
• Develop and maintain in-depth knowledge of the market demographic and manage market information relative to the assigned sales territory.
• Comply with all regulations regarding interactions with healthcare professionals, distribution of samples, etc.
• Ensure excellent medical and Product knowledge and promotional skills related to his/her disease area and product.
• Achieve and exceed assigned sales, market share, and profitability targets within the designated accounts and territory.
• Develop and execute strategic account plans to drive sustainable business growth and maximize product uptake.
• Monitor account performance, sales trends, and market dynamics, and implement appropriate actions to capitalize on opportunities and address challenges.
• Deliver accurate sales forecasts and business plans while ensuring effective resource allocation and budget management.
• Identify and pursue new business opportunities within existing and potential accounts to expand market presence.
• Drive successful execution of product launches, promotional initiatives, and customer engagement activities.
• Collaborate with cross-functional teams to optimize account performance, market access, and customer satisfaction.
• Maintain a strong understanding of the competitive landscape and develop strategies to enhance market share and business performance.

Qualification & Experience

• A bachelor's degree in Pharmaceuticals
• Minimum 3 years of pharmaceutical sales experience in the UAE, with mandatory experience in Oncology and/or Rheumatology products.
• Language requirements are English, Arabic is a plus
• Excellent Presentation, communication & Negotiation skills.
• Strong understanding of the UAE healthcare system, including government and private healthcare institutions.
• Driving License is a must