Medical Director

Job Description

To provide clinical leadership for the Integrated Care Center (ICC), ensuring delivery of high-quality, safe, and patient-centered care. The Medical Director is accountable for clinical governance, physician performance, regulatory compliance, and alignment of clinical services with organizational goals, including quality outcomes, patient experience, and cost-effective care.

Clinical Leadership, Governance,
Accreditation & Regulatory Compliance

• Provide overall clinical leadership for the ICC clinical services and medical operations
• Enforce clinical policies, protocols, and standards of care
• Lead clinical governance meetings and medical committee activities in the center
• Oversee the credentialing and privileging process for all medical staff
• Ensure compliance with MOH KSA regulations and CBAHI accreditation standards
• Lead CBAHI accreditation preparation and audit activities for the center with collaboration with Medical Quality team
• Maintain up-to-date policies per CBAHI chapter standards.
• Respond to regulatory authority inquiries and inspection findings
• Ensure maintenance of accurate medical records and documentation standards

Quality Improvement & Patient Safety

• Monitor clinical KPIs and quality indicators
• Lead root cause analysis for adverse events and near-misses
• Implement evidence-based clinical improvement initiatives
• Champion a culture of patient safety across all care team
• Oversee IPSG implementation and monitoring.

Medical Staff Management

• Lead center physician recruitment, onboarding, and retention processes
• Ensure that regular performance appraisals and competency assessments are conducted
• Manage physician scheduling and workload distribution
• Identify training needs for medical staff
• Handle medical staff disciplinary matters in line with HR policie

Mmedical Staff Management

• Oversee day-to-day clinical operations across the ICC clinic
• Ensure optimal patient flow and reduce wait times working with patient experience and service team
• Monitor adherence to clinical care pathways and referral protocols

Strategic Planning & Stakeholder Engagement

• Contribute to the strategic vision and business planning of the ICC clinic

• Represent the ICC in senior leadership discussions

• Build and maintain relationships with MOH, and external entities.

• Identify opportunities for new clinical services and program expansion

• Report clinical performance outcomes to senior management

• Any other duties assigned by Executive Director – Medical

Clinical Duties (40%)

• Deliver safe, evidence-based, and patient-centered clinical care within scope of specialty by conducting patient consultations, assessments, diagnosis, and treatment.

• Maintain clinical excellence while acting as a role model for medical staff.

• Maintain accurate, timely medical documentation.

• Ensure continuity, efficiency, and quality of patient services.

Skills

• Clinical leadership and decision making

• Demonstrated experience managing multi-specialty ambulatory care settings

• Experience in clinical governance, quality improvement, and patient safety programs

• Experience leading accreditation processes (CBAHI, JCI, or equivalent national/international standards)

• Familiarity with MOH regulatory frameworks, healthcare policies, and licensing requirements

• Excellent communication skills.

• High standards of professionalism, confidentiality, and governance.

• Risk management and problem solving

• Strong judgement, professionalism and ethical practice

• Excellent computer skills

• Fluent Arabic and English languages

Education

Medicine and Surgery