Medical Receptionist (Arabic)

Al Taie Primary Health Care Center is seeking a professional and friendly Arabic-speaking Medical Receptionist to manage front desk operations and ensure excellent patient service. The ideal candidate will be the first point of contact for patients and visitors and will play a key role in maintaining smooth daily clinic operations.

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule, confirm, and manage patient appointments.
• Register patients and update personal and medical information accurately.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Verify patient insurance details and eligibility when required.
• Manage patient check-in and check-out process efficiently.
• Handle billing support, invoices, and payment coordination as per clinic policy.
• Maintain organized patient records and ensure confidentiality at all times.
• Coordinate with nurses and doctors regarding patient flow and scheduling.
• Maintain cleanliness and organization of the reception area.
• Follow clinic policies, DOH regulations, and customer service standards.

Qualifications & Requirements

• High School Diploma or Bachelor’s Degree in Administration or a related field (preferred).
• Minimum 1–2 years of experience as a Medical Receptionist or in a healthcare setting.
• Fluent in Arabic and English – Mandatory.
• Strong computer skills (EMR systems, MS Office).
• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Knowledge of medical terminology and insurance processes is an advantage.

Skills & Competencies

• Excellent customer service
• Strong verbal and written communication
• Time management and organization
• Attention to detail
• Patient confidentiality and professionalism

Work Environment

• Primary Health Care Clinical Setting
• Front desk and administrative work
• Fast-paced, patient-focused environment
• Shift-based schedule

Job Type: Full-time

Application Question(s):

• Do you speak Arabic?
• Do you have your own visa?