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Online Delivery&Digital Marketing Coordinator_ Restaurant

AL ZAABI GROUP · Abu Dhabi, United Arab Emirates

OtherFull timeOn-site

Online Delivery & Digital Coordinator (Malayalam Speaker)

We are looking for an Online Delivery & Digital Coordinator who is fluent in Malayalam and has experience managing online food delivery platforms such as Noon, Talabat, Careem, Smiles, and similar applications.

Key Responsibilities

  • Manage and monitor orders from online delivery platforms (Noon, Talabat, Careem, Smiles, etc.).
  • Coordinate with the operations/kitchen team to ensure smooth order processing and timely delivery.
  • Handle menu updates, pricing changes, and promotions on delivery platforms.
  • Track order performance and resolve customer complaints or delivery issues.
  • Maintain communication with platform account managers when required.
  • Monitor online ratings and customer feedback to improve service quality.

Requirements

  • Fluent in Malayalam and English.
  • Experience handling online delivery platforms (Noon, Talabat, Careem, Smiles, etc.).
  • Strong coordination and communication skills.
  • Ability to manage multiple online orders and digital platforms efficiently.
  • Experience in F&B or restaurant operations is

Job Type: Full-time

Pay: AED4,000.00 - AED5,500.00 per month

Work Location: In person

About the employer

AL ZAABI GROUP
AL ZAABI GROUP

Abu Dhabi · United Arab Emirates

Al Zaabi Group (AZG) is more than a decade old proactive corporate enterprise with significant presence in diversified fields such as Healthcare, Automotive, Contracting, Transportation and Trading. Established in the year 2003, AZG has continued to pursue excellence by constant innovation and evolution of its business practices. With more than 17 group companies, AZG has become one of the fastest growing organizations in the UAE.

View employer →alzaabigroup.com

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