Poison Control Specialist

Qatar Care · Doha, Qatar

Clinical PharmacistFull timeOn-site

Job Description

· Provides verbal and written sound clinical information and case management advice in response to emergency and informational telephone calls and consultations to the clinical toxicology service.

· Obtains pertinent and appropriate information from the caller in order to independently determine the seriousness of the poisoning incident and assess the caller’s level of understanding/state of mind.

· Based on the seriousness of the incident and the caller’s level of cognition, independently determines whether the poisoning incident can be handled by the poison control center or whether the poisoning victim should be seen by a health care provider.

· Answers caller inquiries with complete, concise and relevant recommendations for action in terms that are appropriate to the calling party’s level of understanding.

· Initiates follow-up calls to assess patient status and alters case management recommendations as appropriate.

· Documents all calls and consultations on the poison control center’s computerized medical record system.

· For consultative cases, provides telephone and/or bedside management recommendations as necessary. Conducts rounds and follow-up on consultative cases under oversight of supervising medical toxicologist.

· Precepts PharmD students, Pharmacy residents, emergency medicine residents, and any other trainees undergoing a toxicology rotation. Prepares and delivers lectures on poisoning topics to internal and external audiences.

· Participates in the educational courses provided by the poison control center and Section of Clinical Toxicology.

· Investigates case history, researches medical literature and consults appropriate sources to provide informed and proper treatment and triage recommendations and develops protocols that are medically and economically appropriate.

· Develops and provides reference information regarding availability and toxicology of new drugs.

· Communicates with on-call staff concerning medical and toxicological-related issues.

· Prepares information for and attends case conference meetings, in-service sessions and staff meetings.

· May assist in orienting, training, instructing and/or supervising new staff and students.

· Participates in on-going clinical research projects.

· Participates in outreach education efforts.

Qualifications

Education

Clinical Pharmacist, Degree in Pharma

Experience: ·

  • 7+ year’s relevant experience in an accredited Poison Control Center.
  • Achievements in clinical care, research, education or administration.
  • If no previous experience in a Poison Control Center, extensive experience working in acute care area department or critical care unit.

Certification and Licensure

Clinical pharmacist licensed in country of origin and Qatar

Job Specific Skills and Abilities

  • Knowledge of the clinical management of poisonings and operational characteristics of a poison control center.
  • Ability to advice, train, and assess performance of clinical professionals and/or students within area of expertise.
  • Ability to provide direct client services at the level of a certified poison information specialist.
  • Ability to foster a cooperative work environment; Work under pressure and make clinical decisions with limited amounts of information
  • Ability to clearly and concisely transmit information to all callers in high stressful situations is critical.
  • Ability to assess the circumstances of a poisoning situation and function effectively to manage life-threatening exposures.
  • Experience and skill using Toxicall database.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Basic Proficiency with Microsoft Office suite
  • Fluency in written and spoken English

License/Certification:

  • Clinical Pharmacist License in Qatar (Required)

Work Location: In person

About the employer

Qatar Care

Doha · Qatar

Our history traces its roots back to March 02, 2007, we proudly stand in our 17th year of dedicated service to the Qatari community. Qatar Care has embarked on an extensive journey, a testament to years of unwavering commitment, hard work, and the collective effort of all parties involved. As Qatar's foremost and largest provider of nursing and medical home care, we have consistently set high standards for top-quality personnel services. Our extensive experience in Qatar's healthcare industry has enabled us to refine our ability to meet all client needs while adhering to the highest industry standards, Qatar law, and the Ministry of Public Health policies. Qatar Care has demonstrated a strong commitment to excellence and accreditation in the field of home healthcare. In 2014, they became the first non-Canadian and GCC-based company to achieve Diamond Level Accreditation from Accreditation Canada International (ACI), the highest level of recognition in their industry. This dedication to quality care continued with subsequent Diamond Level accreditation in 2017 and Gold Level Accreditation in October 2020, emphasizing their patient-centric approach. In May 2023, Qatar Care received a Plaque of Recognition from ACI for a decade of unwavering commitment to quality care and patient safety. Furthermore, the organization has established global partnerships and certifications, including membership with Planetree International, actively pursuing certification, and participation in the DAISY Award Foundation to promote nursing care excellence worldwide. Qatar Care also holds ISO 9001:2015 and ISO 45001:2018 certifications, underscoring their commitment to high-quality care and occupational health and safety standards for both clients and staff. Qatar Care has built a substantial competitive advantage and established a trusted brand name that generated genuine goodwill and earned recognition for our commitment to excellence.

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