Product Specialist

Responsible for driving successful clinical adoption of diagnostic solutions by delivering expert product demonstrations, method verifications, end-user training, and go-live support.

• Plan and deliver tailored product demos aligned to customer assays, volumes, and workflow.
• Execute IQ/OQ/PQ, method verification/validation (precision, accuracy, carryover, LoD/LoQ where applicable) to local policy and OEM SOPs.
• Draft validation protocols, training agendas, and final reports; secure customer sign-off.
• Train end-users (super-users + broader staff) on operation, QC, maintenance, create quick guides. Help in SOPs
• Support trials/evaluations and document success criteria; track issues and corrective actions through closure.
• Partner with Sales on clinical value messaging, KOL references, and competitive objections.
• Post-go-live: monitor early life performance (first 30–60 days), stabilize workflow, and hand over to Service with complete documentation.
• Maintain strict compliance with, local regulations, and data integrity standards.

Bachelor’s in Medical Laboratory Science, Biomedical Science, or related.