Sales Manager (Oncology & Rheumatology)

Job Overview

The Sales Manager is responsible for leading sales team to achieve sustainable business growth, market share expansion, and customer excellence across the UAE. The role involves developing strategic customer partnerships, driving joint business planning with key accounts, coaching and developing a high-performing team, and ensuring effective execution of commercial strategies. The Sales Manager will work closely with cross-functional stakeholders to maximize patient access, optimize business performance, and deliver organizational objectives while maintaining the highest standards of compliance and ethical conduct.

Key Responsibilities

Customer Development & Joint Business Planning

• Drive strategic partnerships with both government and private healthcare institutions to maximize brand uptake and market penetration.
• Identify key customers to develop & implement a joint business plan with the customer to achieve sales and growth objectives.
• Build and maintain strong relationships with key stakeholders, including oncologists, rheumatologists, pharmacists, hospital management, procurement teams, and healthcare decision-makers.
• Report Competitor’s activities and look for new business opportunities to safeguard the customer base and increase market share.
• Ensure all customer engagement activities comply with local regulations, company policies, and ethical standards.
• Develop annual account plans, customer segmentation, and engagement strategies for key accounts.

Team Leadership

• Lead, coach, and develop a high performing team to achieve business objectives and sales targets
• Motivate and inspire team members through recognition, coaching, and leadership by example
• Conduct regular field visits, coaching sessions, and performance reviews to enhance team skills,
• Maintain the highest levels of product knowledge, personal development, quality standards, and business ethics.
• Identify training and development needs and implement individual development plans to strengthen team capabilities.
• Foster a high-performance culture focused on accountability, customer excellence, and continuous improvement.

Business performance

• Drive achievement of sales, market share, profitability, and business growth objectives across the full portfolio.
• Develop and implement strategic business plans aligned with company goals, market opportunities, and customer needs.
• Monitor and analyze sales performance, market trends, competitive activities, and customer insights to identify growth opportunities and risks.
• Lead forecasting, budgeting, and resource planning activities to ensure accurate business projections and optimal investment decisions.
• Track and manage KPIs to evaluate business effectiveness and implement corrective actions where required.

Qualification & Experience

• Bachelor’s degree in Pharmacy or equivalent field, preferably an MBA.
• Minimum 2-3 years of pharmaceutical sales experience in oncology and rheumatology across UAE is a must.
• Proven track record of achieving and exceeding sales targets and driving business growth.
• Strong leadership, coaching, and team development skills.
• Strong business planning, forecasting, and analytical capabilities.
• Excellent communication, negotiation, and presentation skills.
• Experience managing key accounts in both the private and government sectors.
• Strong understanding of the UAE healthcare landscape, including private and tender business.
• High level of commercial acumen, strategic thinking, and problem solving skills.