Senior Telesales Executive

Job Opportunity: Senior Telesales Executive - Medical Repatriation Solutions

Company Overview: EMS Air Ambulance & Medical Repatriation Ltd. is a globally recognized leader in medical repatriation solutions, headquartered in London, UK. With a presence in key global cities, including New York, Frankfurt, Amsterdam, London, and Dubai, we connect individuals, financial institutions, merchants, governments, and businesses worldwide, providing secure and convenient medical transportation services across more than 210 countries and territories. At EMS, we are committed to fostering a culture of inclusion and innovation that empowers our diverse team to excel.

Our Purpose: At EMS, we are dedicated to connecting and powering an inclusive, end-to-end medical repatriation solution that serves everyone in need. We believe in cultivating a culture of inclusion that respects the unique strengths, perspectives, and experiences of each employee. Our commitment to diversity fuels our ability to make informed decisions, drive innovation, and deliver superior business results.

Job Duties

• Oversee day-to-day back office activities.
• Prepare and follow up on quotations and invoices using our CRM.
• Convert leads into sales opportunities.
• Handle operational tasks efficiently.
• Implement effective sales strategies to drive business growth.

Requirements for the Ideal Candidate

• Excellent organization and planning skills, with the ability to multitask effectively.
• Ability to work under a high-pressure work environment, ensure quick deliverables, and connect with our team(s) globally.
• Right to work in the UAE with a valid residence visa and NOC (if applicable).
• Cultivate and maintain strong relationships with existing clients.
• Provide exceptional customer service, ensuring client satisfaction throughout the repatriation process.
• Collaborate with other departments to ensure a seamless customer experience.
• Willingness to work according to EU timings in the UAE.

Qualifications

• Master's or Bachelor's degree in a relevant field.
• Fluency in English and proficiency in additional languages such as Dutch, German, Spanish
• Proven experience engaging with EEA consumers, ideally within the healthcare sector.
• Strong collaborative leadership and a track record of driving team results.

What we offer

• Competitive salary ranging (depending on skillset and performance), reassessed after 1 month.
• Growth opportunities within a dynamic and enthusiastic team.
• Pleasant workplace in Trade Center 1, Sheikh Zayed Road

Application Process: If you identify with the above description, embody the flexible yet solid and reliable qualities we seek, and meet the job requirements, please submit your CV application with a clear photo on it in PDF format.

IMPORTANT NOTE: Only CVs in PDF format with a photo will be reviewed.

Starting Date: ASAP

Pay: AED6,000.00 - AED8,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you require sponsorship to work in the UAE?
• Are you available to work 12-hour shifts, 5 days per week?
• Are you willing and able to work weekends and night shifts as required?

Education:

• Bachelor's (Required)

Experience:

• Sales: 2 years (Required)

Language:

• English fluently (Required)

Location:

• Dubai (Required)

Work Location: In person