Medical Receptionist

Company: IIQAF Group
Industry: Hospital / Health Care
Location: Dubai, United Arab Emirates
Job Type: Full-time
Salary: AED 8,000 – AED 11,500 per month

Job Overview

IIQAF Group is seeking a professional and patient-focused Medical Receptionist to support front desk operations at our healthcare facilities in Dubai. The successful candidate will be responsible for patient reception, appointment scheduling, medical records coordination, and administrative support, ensuring a smooth and welcoming experience for patients and visitors.

This role is ideal for candidates with strong medical reception, healthcare administration, and customer service skills in a hospital or clinical environment.

Key Responsibilities

• Greet and assist patients, visitors, and healthcare staff professionally
• Manage front desk and medical reception operations
• Schedule, confirm, and manage patient appointments
• Handle patient registration, insurance details, and basic billing support
• Maintain and update electronic medical records (EMR/EHR)
• Answer phone calls, emails, and patient inquiries efficiently
• Coordinate with doctors, nurses, and clinical departments
• Ensure compliance with healthcare privacy and confidentiality policies

Required Skills & Qualifications

• Proven experience as a Medical Receptionist, Clinic Receptionist, or Healthcare Administrator
• Strong knowledge of medical terminology and clinic operations
• Excellent communication and interpersonal skills
• Proficiency in medical scheduling systems and MS Office
• Strong organisational and multitasking abilities
• Patient-centric approach with attention to detail

Preferred Qualifications

• Experience in hospital, clinic, or healthcare centre environments
• Familiarity with insurance approvals, billing, and DHA regulations
• Multilingual skills (English required; Arabic a plus)
• Previous work experience in Dubai or UAE healthcare facilities

Why Join IIQAF Group

• Competitive salary: AED 8,000 – AED 11,500 per month
• Stable role in the Hospital / Health Care industry
• Professional healthcare work environment
• Career growth and development opportunities