IT Support Executive

About the Role

We are seeking a proactive and technically skilled IT Support Executive to handle day-to-day hardware and software operations across multiple business divisions. The ideal candidate should have strong troubleshooting abilities, a service-oriented approach, and hands-on experience in managing both system and network-level issues.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT peripherals.
• Install, configure, and maintain operating systems, software applications, and updates.
• Diagnose and resolve hardware and software issues promptly.
• Set up and manage user accounts, emails, and access permissions.
• Troubleshoot LAN/WAN, routers, switches, and Wi-Fi connectivity issues.
• Coordinate with external vendors for IT equipment and software support.
• Ensure data backup, security protocols, and system compliance are followed.
• Maintain IT inventory and documentation of systems and licenses.

Requirements

• Diploma or Bachelor’s degree in IT, Computer Science, or related field.
• 2–4 years of relevant IT support experience.
• Strong knowledge of hardware troubleshooting and software installations.
• Basic understanding of networking concepts and configurations.
• Familiarity with Windows OS, Microsoft Office, and cloud tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and prioritize multiple tasks.

What We Offer

• Competitive salary based on experience.
• Professional growth across multi-division group operations.
• Supportive and collaborative work environment.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Experience:

• Tech support: 2 years (Required)