Sales Promoter

About NCH

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high quality healthcare products while upholding our legacy of excellence.

Culture at NCH

At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

Position Overview

We are seeking energetic and engaging Sales Promoters to join our dynamic team across pharmacies, modern trade outlets, and health-focused retail environments. The Sales Promoter plays a key frontline role in increasing product visibility, educating customers and store staff, driving brand awareness, and ultimately boosting sell-out.

This role requires a customer-first mindset, strong product understanding, and the ability to represent our brand professionally and positively at the point of sale. Whether promoting pharmaceuticals, nutritional supplements, or health-conscious FMCG products, the Sales Promoter is expected to be informative, persuasive, and results-driven.

Responsibilities

Customer Engagement & Product Promotion

• Promote assigned product lines through face-to-face interaction in pharmacies, supermarkets, or retail stores
• Provide accurate and engaging information to customers and store staff on product benefits, usage, and differentiators
• Conduct live demos, sampling, or educational discussions depending on the product type and environment
• Explain promotions and encourage purchases or upselling when appropriate

Display & Visibility

• Ensure high-quality product presentation and branding in-store
• Arrange product displays and Point of Sale Materials (POSM) in line with brand guidelines
• Monitor shelf space, report stockouts, and coordinate with merchandising or delivery teams as needed

Reporting & Feedback

• Track daily performance, footfall, customer feedback, and competitor activity
• Submit timely reports including photos, sales logs, and promotional effectiveness
• Flag any operational or product-related issues to the supervisor

Stakeholder Collaboration

• Build strong relationships with store staff, pharmacists, and category decision-makers
• Support activation campaigns, seasonal promotions, or store-led initiatives
• Participate in product training sessions and stay updated on product developments

Qualifications & Experience

• Minimum 1 - 2 years of sales promotion or retail sales experience in pharmaceuticals, nutrition, or FMCG (preferred within the UAE market)
• High school diploma required; diploma or degree in Pharmacy, Nutrition, or Life Sciences is an advantage for health-related categories
• Experience in pharmacies, modern trade outlets, or wellness retailers is highly desirable
• Comfortable using mobile apps or handheld devices for reporting.
• Valid UAE driving license.
• Physically fit and able to work on feet for extended periods, including lifting boxes and setting up displays.

Soft Skills

• Communication Skills: Ability to engage and influence customers across diverse profiles
• Product Knowledge: Willingness to learn and accurately present health-related information
• Customer Orientation: Focused on enhancing shopper experience and trust
• Confidence & Professionalism: Represents the brand positively at all times
• Sales Drive: Motivated to meet and exceed sell-out targets
• Teamwork: Collaborates effectively with field teams, sales executives, and supervisors
• Flexibility: Can adapt to different outlets, shift timings, and promotional environments.

Why Join Us

Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions.

We offer:

• Exciting career growth opportunities in a company at the forefront of healthcare and technology
• A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support

Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.